NCTracks Site Map

• NCTracks ICD-10 Announcements

• FAQs re: ICD-10

• ICD-10 Fun Fact Sheets

• ICD-10 Briefs

• Provider Announcements - 2022

• Provider Announcements - 2021

• Provider Announcements 2020

• Provider Announcements - 2019

• Provider Announcements - 2018

• Provider Announcements - 2017

• Provider Announcements - 2016

• Provider Announcements - 2015

• Provider Announcements 2013-2014

• Provider Newsletters

• General FAQs

• Provider Re-credentialing/Re-verification FAQs

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• NCTracks Provider Data Collection FAQs

• Recipient Eligibility Inquiry FAQs

• Pharmacy Services

• Claim Submission FAQs

• Claims Pended for Incorrect Location FAQs

• PCS Claim Reprocessing FAQs

• Secondary Claims (Crossovers) FAQs

• EDI FAQs

• License and Accreditation FAQs

• NCTracks User Setup & Maintenance FAQs

• Manage Change Request FAQs

• Provider Enrollment FAQs

• PS&R Report FAQs

• System Requirements FAQs

• NCTracks Glossary of Terms

• Accounts Receivable Process FAQs

• High Tech Imaging and Ultrasound FAQs

• Ordering, Prescribing, Rendering or Referring Provider (OPR) FAQs

• Managed Care CCNC/CA FAQs

• Fingerprinting FAQs

• Behavioral Health Provider Enrollment FAQs

• Disproportionate Share Hospital Data FAQs

• New Medicare Card Project (formerly SSNRI) FAQs

• Common Enrollment Application Issues FAQs

• Updating Provider Licenses FAQs

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• Adjustments and Refunds

• Secondary Claims

• NCTracks Prior Approval Announcements

• Prior Approval FAQs

• Getting Started With Enrollment

• Supporting Information

• Terms and Conditions

• Currently Enrolled Provider (CEP) Registration

• Presumptive Eligibility

• Provider Re-credentialing/Re-verification Announcements

• Provider Training Announcements

• User Guides & Fact Sheets

• Provider Training Tool Kits

• NCTracks Dental Announcements

• FAQs re: Dental Claims and Prior Approval

• Pharmacy Services Announcements

• Pharmacy Frequently Asked Questions (FAQs)

• Drug Request Forms

• Prior Approval Drugs and Criteria

• Trading Partner Announcements

• FAQs re: Trading Partners

• New Medicare Card Announcements

• HIE Announcements

• Hurricane Florence: Food and Nutrition Services Program

• Need health insurance for 2019?

• Need Health Insurance for 2020?

• State Operations Users Training Available in January 2018

• Training Class Registration Still Open for State Operations Users!

• Training for State Operations Users Available in December 2017

• State Operations Users Training Available in February

• Training for State Operations Users in March 2018

• DMA Stakeholder Engagement Small Group Discussion Sessions

• March 21 DMA Stakeholder Engagement Small Group Discussion Session Canceled

• All DSS County-Report2Web Training for CSR 2057 Canceled

• Training for State Operations Users in April 2018

• Training for State Operations Users in May 2018

• Recipient on Review - County DSS (WebEx) Training Available Next Week

• Training for State Operations Users in July 2018

• Training for State Operations Users in August 2018

• Training for State Operations Users in September 2018

• State Operations Users Class Rescheduled for Inclement Weather

• Training for State Operations Users in October 2018

• Training for State Operations Users in November 2018

• Enable Multifactor Authentication for NCTracks Portals - Phase I

• MFA for NCTracks Portals - Phase I Reminder, Job Aid Now Available

• Reminder: Multi-Factor Authentication for NCTracks Ops Portal

• Training for State Operations Users in December 2018

• Training for State Operations Users in January 2019

• Training for State Operations Users in February 2019

• Training for State Operations Users in March 2019

• Training for State Operations Users in April 2019

• Training for State Operations Users in May 2019

• State Training Class Rescheduled

• Training for State Operations Users in July 2019

• Training for State Operations Users in August 2019

• Training for State Operations Users in September 2019

• Training for State Operations Users in October 2019

• Update to Training for State Operations Users in October 2019

• Tomorrow's Training Course for State Operations Users Rescheduled

• Training for State Operations Users in November 2019

• Training for State Operations Users in December 2019

• Training for State Operations Users in January 2020

• Training for State Operations Users in February 2020

• March 2020 State Operations User Training Available

• Training for State Operations Users in July 2020

• Training for State Operations Users in August 2020

• Training for State Operations Users in October 2020

• Update to Training for State Operations Users

• Training for State Operations Users in November 2020

• Updated Attendance Information for All Remaining Nov. State Training Courses

• January State Training Class Tomorrow

• May 2021 Training for State Operations Users Now Available

• June 2021 Training for State Operations Users Now Available

• July 2021 Training for State Operations Users Now Available

• August 2021 Training for State Operations Users Now Available

• September 2021 Training for State Operations Users Now Available

• October 2021 Training for State Operations Users Now Available

• November 2021 Training for State Operations Users Now Available

• January 2021 Training for State Operations Users Now Available

• February 2021 Training for State Operations Users Now Available

• No Training for State Operations in February 2021

• March 2021 Training for State Operations Users Now Available

• April 2021 Training for State Operations Users Now Available

• Operations Users Training FAQs