Attention: State Operations Users Training for State Operations Users in August 2020

The instructor-led training course for State Operations Users is available via WebEx in August 2020. WebEx courses can be attended remotely from any location with a telephone, computer, and internet connection. (See Registration Instructions below for new WebEx information.) 


Provider Applications - State Refresher Training (WebEx) 

Wednesday, August 12, 2020, 10:00 a.m. - 12:00 p.m.   

This course will guide authorized users through the provider application process. At the end of training, the authorized user will be able to:

  • Identify various provider applications
  • Explain the purpose of each application type
  • Explain how provider applications are submitted within the NCTracks Provider Portal
  • Explain how provider applications are processed within the NCTracks Operations Portal


Registration Instructions:

State Operations Users can register for courses in SkillPort. Logon to the secure NCTracks Operations Portal and click the “Other” tab to select “Learning Management System.” Once in SkillPort, select “State Operations Training” under “Catalog” and open the appropriate folder labeled “ILT Remote via WebEx.” Refer to the Quick Links on the public Operations Portal home page for detailed instructions on how to use SkillPort.

To access WebEx online training sessions:

  1. From an internet browser, enter the URL
  2. Enter 711 563 557 in the Enter meeting information field
  3. Enter your first and last name
  4. Enter your email address

If this is your first time using the new GDIT Web Meeting, it is suggested that you begin the process 15 minutes prior to the start of the call. This will allow you sufficient time to download the required software to access the Web Meeting. To hear the audio portion of the class, dial 1-866-523-9994. Enter Access code 711 563 557.