ORH COVID-19 Testing Provider Training Available in Nov. 2020

Registration is open for the Nov. 2020 instructor-led provider Office of Rural Health (ORH) training courses listed below. Slots are limited. WebEx courses can be attended remotely from any location with a telephone, computer and internet connection. Please note that as of Jan. 1, 2020, the WebEx information has changed. See the Training Enrollment Instructions below for details.

ORH COVID-19 Testing Claims Submission (WebEx) 

Monday, Nov. 9, 2020, 10:00 a.m. - 12:00 p.m.   

This course will guide the authorized user through the process of how the NCTracks system will process payments to providers as financial transactions for COVID-19 testing and other COVID-19 related office visits provided to uninsured NC residents with funding available through ORH. At the end of this course the authorized user will be able to:

• Access COVID-19-related services payment request page for uninsured NC residents
• Create an ORH COVID-19 claim
• Access ORH COVID-19 claim search page
• Access ORH COVID-19 claims details page

ORH COVID-19 Testing Claims Submission (WebEx)

Tuesday, Nov. 10, 2020, 1:00 p.m. - 3:00 p.m.   

This course will guide the authorized user through the process of how the NCTracks system will process payments to providers as financial transactions for COVID-19 testing and other COVID-19 related office visits provided to uninsured NC residents with funding available through ORH. At the end of this course the authorized user will be able to:

• Access COVID-19-related services payment request page for uninsured NC residents
• Create an ORH COVID-19 claim
• Access ORH COVID-19 claim search page
• Access ORH COVID-19 claims details page

ORH COVID-19 Testing Claims Submission (WebEx)
Thursday, Nov. 12, 2020, 1:00 p.m. – 3:00 p.m.    

This course will guide the authorized user through the process of how the NCTracks system will process payments to providers as financial transactions for COVID-19 testing and other COVID-19 related office visits provided to uninsured NC residents with funding available through ORH. At the end of this course the authorized user will be able to:

• Access COVID-19-related services payment request page for uninsured NC residents
• Create an ORH COVID-19 claim
• Access ORH COVID-19 claim search page
• Access ORH COVID-19 claims details page

ORH COVID-19 Testing Claims Submission (WebEx)
Tuesday, Nov. 17, 2020, 10:00 a.m. – 12:00 p.m.    

This course will guide the authorized user through the process of how the NCTracks system will process payments to providers as financial transactions for COVID-19 testing and other COVID-19 related office visits provided to uninsured NC residents with funding available through ORH. At the end of this course the authorized user will be able to:

• Access COVID-19-related services payment request page for uninsured NC residents
• Create an ORH COVID-19 claim
• Access ORH COVID-19 claim search page
• Access ORH COVID-19 claims details page

ORH COVID-19 Testing Claims Submission (WebEx)
Wednesday, Nov. 18, 2020, 10:00 a.m. – 12:00 p.m.    

This course will guide the authorized user through the process of how the NCTracks system will process payments to providers as financial transactions for COVID-19 testing and other COVID-19 related office visits provided to uninsured NC residents with funding available through ORH. At the end of this course the authorized user will be able to:

• Access COVID-19-related services payment request page for uninsured NC residents
• Create an ORH COVID-19 claim
• Access ORH COVID-19 claim search page
• Access ORH COVID-19 claims details page

ORH COVID-19 Testing Claims Submission (WebEx)
Friday, Nov. 20, 2020, 10:00 a.m. – 12:00 p.m.    

This course will guide the authorized user through the process of how the NCTracks system will process payments to providers as financial transactions for COVID-19 testing and other COVID-19 related office visits provided to uninsured NC residents with funding available through ORH. At the end of this course the authorized user will be able to:

• Access COVID-19-related services payment request page for uninsured NC residents
• Create an ORH COVID-19 claim
• Access ORH COVID-19 claim search page
• Access ORH COVID-19 claims details page

 

Training Enrollment Instructions

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Log onto the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx.

To access WebEx online training sessions:

• From an internet browser, enter the URL https://gditmeetings.webex.com/meet/esther.crider
• Enter 711 563 557 in the enter meeting information field
• Enter your first and last name
• Enter your email address

If this is your first time using the new GDIT web meeting, it is suggested that you begin the process 15 minutes prior to the start of the call. This will allow you sufficient time to download the required software to access the web meeting. To hear the audio portion of the class, dial 1-866-523-9994 and enter access code 711 563 557.

Refer to the Provider Training page of the public provider portal for specific instructions on how to use SkillPort. The Provider Training Tool Kits page also includes a quick reference regarding Java, which is required for the use of SkillPort.