NCTracks Provider Training Available in April 2018

Registration is open for the April 2018 instructor-led provider training course and annual seminar listed below. Slots are limited.

WebEx courses: Participants can attend remotely from any location with a telephone, computer and internet connection.

Prior Approval Pharmacy (WebEx)

Tuesday, April 17, 2018 - 9 to 11 a.m.

How to submit prior approval (PA) requests to ensure compliance with Medicaid clinical coverage policy and medical necessity. At the end of training, providers will be able to:

• Navigate the NCTracks portal to enter a PA
• Search and review PA information
• Identify whether a PA is approved or denied determined by set criteria from business rules

Annual Seminar (Greensboro, NC)

Thursday, April 19, 2018 - 9 a.m. to 4 p.m.

Annual seminars run from 9 a.m. to 4 p.m. at different dates and locations across the state. The second is scheduled for Greensboro on April 19. See the announcement listing the other dates and times.

Training Enrollment Instructions

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folders labeled ILTs: On-site or ILTs: Remote via WebEx, depending on the format of the course.

Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference about downloading Java, which is required for the use of SkillPort.