Credit Balance Reporting – Upcoming Training Reminder

This is a reminder that the N.C. Division of Medical Assistance (DMA) Credit Balance Reporting process is moving from paper to electronic, which is more efficient. HMS has completed the development of the Self-Disclosure Portal in their eCenter web application and has prepared training for the provider community.  Any provider that self-reports voluntarily or by requirement should plan to attend the training to learn how to use the application for self-reporting. The goal is for all providers to have the opportunity to file reports for the third quarter of calendar year 2016 using the eCenter portal, so please attend the training.

Training is scheduled for October 25, 2016 at 9:00 a.m. EST.

To register for training, please use the link below.

Registration URL: https://hmsonline.webex.com/hmsonline/j.php?MTID=m16386e15f01cfe1e033b19e068e48c83
Webinar ID: 800 948 649

Audio Connection:

+1-855-797-9485 US Toll free

+1-415-655-0002 US Toll

 

Credit Balance Reporting – Register in eCenter

In order to be able to submit Medicaid credit balance reports electronically, each provider will need to register to use the Self-Disclosure application in eCenter.

1. Navigate to HMS eCenter: ecenter.hmsy.com

2. If you have never used eCenter, please click on the link “Start here for new access”

     a. Fill out the registration form and click submit

     b. You will receive follow up communication from the HMS Help Desk. Please inform the Help Desk that you need access in eCenter to the “Provider Portal Provider Overpayment Reporting-NC”

3. If you are a current user in eCenter, please call the HMS Help Desk (1-855-554-6748) to request that your access be updated

     a. Inform the Help Desk that you need access updated in eCenter to the “Provider Portal Provider Overpayment Reporting-NC”