Additional Provider Training Class in April 2016

Thursday, April 7 - 1:00 p.m. to 2:30 p.m. - Provider Re-Credentialing/Re-Verification Refresher (WebEx)

This course serves as a refresher for the steps to be taken by the provider to complete the Re-Verification process through NCTracks. It also covers the steps to enter information and submit a Manage Change Request (MCR) in the event the user is prompted to complete an MCR during Re-Verification/Re-Credentialing. At the end of training, user will be able to explain what provider Re-Verification is all about and why it is required, explain each phase of Re-Verification, complete the Re-Verification process in NCTracks, and complete a Manage Change Request for invalid or missing provider data. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.

Providers can register for this course in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The course can be found in the sub-folder labeled ILTs: Remote via WebEx.  Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.

For a complete list of the provider training being offered in April 2016, see the March 22, 2016, announcement.