Reminder re: Provider Training Opportunities in July

This is a reminder about the instructor-led training courses for providers that are being offered in the month of July.

All of the courses are being offered in-person at the CSC facility in Raleigh. Each course includes hands-on training and will be limited to 45 participants per course.

Note: The "Submitting a Professional Claim" course on July 24 is full. Other courses still have some slots available.

The duration varies depending on the course. Following are details on each of the courses, the dates and times they will be offered, and instructions for how to enroll:

Thursday, July 24 - 9:30 a.m. to 12:00 p.m. - Prior Approval Medical (Professional)
This is Prior Approval submission training for Medical (Professional) providers. This course shows authorized users how to electronically submit and inquire about prior approvals for different kinds of medical services.  
Thursday, July 24 - 1:00 p.m. to 4:00 p.m. - Submitting a Professional Claim - THIS COURSE IS FULL
This course will focus on how to submit a Professional Claim. At the end of training, providers will be able to enter a Professional claim, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission. 
Thursday, July 31 - 9:00 a.m. to 11:00 a.m. - Recipient Eligibility Verification
In this training providers learn to use the Eligibility Verification System (EVS), which provides information regarding a recipient’s eligibility for services in real time. At the end of training, providers will be able to submit an Individual Recipient Eligibility Inquiry, submit a Batch Eligibility Inquiry, and view an Eligibility Response. 
 
Providers can register for the courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: On-site. (Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort.)