Reminder re: Change OA Process Training

As of January 4, 2015, there is a new webpage on the NCTracks Provider Portal that enables providers to change their Office Administrator. For a complete description of the new functionality, see the December 17, 2014, announcement on the portal. (See link below.)

A new training course is being offered that describes the process for changing the current Office Administrator (OA) for an Individual provider or Organization. At the end of the course, the users will be able to:

Update the Office Administrator for an
- Individual Provider
- Organization
Upgrade Existing Users to
- Managing Relationships

Registration is now open for the course, which will be conducted at several dates and times:

·         01/06/2015 from 9:00AM - 11:00AM
·         01/07/2015 from 1:00PM - 3:00PM
·         01/12/2015 from 1:00PM - 3:00PM
·         01/16/2015 from 9:00AM - 11:00AM
·         01/20/2015 from 9:00AM - 11:00AM
The same course will be delivered at each of the sessions, so providers can sign up for whichever one is most convenient. This course will be taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection. The WebEx will be limited to 115 participants in each session. 
Providers can register for the course in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The course can be found in the sub-folder labeled ILTs: Remote via WebEx. Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.