DPH Provider Training in July 2015

The NCTracks training being offered in the month of July is for providers of services from the Division of Public Health (DPH). Registration is now open for several instructor-led training courses for DPH providers that will be held in July 2015. The duration varies depending on the course. Following are details on the courses, the dates and times they are being offered, and instructions for how to enroll:

Tuesday, July 7 - 9:30 a.m. to 12:00 p.m.  - Submitting a Claim/Recipient Eligibility Verification DPH EHDI/Sickle Cell

This course will cover how to submit a Professional (1500/837P) and Institutional (UB-04/837I) claim within the NCTracks system. This course will also shows authorized users how to use the Eligibility Verification System (EVS), which provides information regarding a recipient's eligibility for services in real time. At the end of training, participants will be able to create a Professional and an Institutional claim via the NCTracks web portal, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.  Providers will also be able to submit an Individual Recipient Eligibility Inquiry, submit a Batch Eligibility Inquiry, and view an Eligibility Response. This course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.

 

Tuesday, July 7 - 1:00 p.m. to 4:00 p.m. - Prior Approval DPH EHDI/Sickle Cell

This course will cover how to electronically submit and inquire about Pharmacy Prior Approval (PA) requests for Division of Public Health (DPH) Sickle Cell recipients.  The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants. Note: This course is also open to (and would benefit) providers serving EHDI recipients.
 

Thursday, July 9 - 9:30 a.m. to 12:00 p.m.  - Submitting a Claim/Recipient Eligibility Verification DPH ITP

This course will cover how to submit a Professional (1500/837P) claim within the NCTracks system with an emphasis on claim level adjustments.. This course will also shows authorized users how to use the Eligibility Verification System (EVS), which provides information regarding a recipient's eligibility for services in real time. At the end of training, participants will be able to create a Professional claim via the NCTracks web portal, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.  Providers will also be able to submit an Individual Recipient Eligibility Inquiry, submit a Batch Eligibility Inquiry, and view an Eligibility Response. This course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.

 

Thursday, July 9 - 1:00 p.m. to 2:00 p.m. - Prior Approval Inquiry DPH ITP

This course will cover how to inquire about previously submitted Prior Approval (PA) requests for Division of Public Health (DPH) ITP recipients.  The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants. 
 

Tuesday, July 14 - 9:30 a.m. to 12:00 p.m.  - Submitting a Claim/Recipient Eligibility Verification DPH EHDI/Sickle Cell (WebEx)

This course will cover how to submit a Professional (1500/837P) and Institutional (UB-04/837I) claim within the NCTracks system. This course will also shows authorized users how to use the Eligibility Verification System (EVS), which provides information regarding a recipient's eligibility for services in real time. At the end of training, participants will be able to create a Professional and an Institutional claim via the NCTracks web portal, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.  Providers will also be able to submit an Individual Recipient Eligibility Inquiry, submit a Batch Eligibility Inquiry, and view an Eligibility Response. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.

 

Tuesday, July 14 - 1:00 p.m. to 3:00 p.m. - Prior Approval DPH EHDI/Sickle Cell (WebEx)

This course will cover how to electronically submit and inquire about Pharmacy Prior Approval (PA) requests for Division of Public Health (DPH) Sickle Cell recipients.  This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants. Note: This course is also open to (and would benefit) providers serving EHDI recipients.
 

Thursday, July 16 - 9:30 a.m. to 12:00 p.m.  - Submitting a Claim/Recipient Eligibility Verification DPH ITP (WebEx)

This course will cover how to submit a Professional (1500/837P) claim within the NCTracks system with an emphasis on claim level adjustments.. This course will also shows authorized users how to use the Eligibility Verification System (EVS), which provides information regarding a recipient's eligibility for services in real time. At the end of training, participants will be able to create a Professional claim via the NCTracks web portal, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.  Providers will also be able to submit an Individual Recipient Eligibility Inquiry, submit a Batch Eligibility Inquiry, and view an Eligibility Response. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.

 

Thursday, July 16 - 1:00 p.m. to 2:00 p.m. - Prior Approval Inquiry DPH ITP (WebEx)

This course will cover how to inquire about previously submitted Prior Approval (PA) requests for Division of Public Health (DPH) ITP recipients.  This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants. 
 

 

Training Enrollment Instructions:

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folders labeled ILTs: On-site and ILTs: Remote via WebEx, depending on the format of the course.  Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.