Attention: State Operations Users Updated Attendance Information for All Remaining Nov. State Training Courses

Due to technical difficulties, all remaining Nov. State training courses below now have updated attendance information. The course days and times have not changed. Please note that each course has its own unique WebEx link, ID, etc.

 

 

Provider Applications - State Refresher (WebEx)

Wednesday, Nov. 18, 2020, 1:00 p.m. - 3:00 p.m.  

This course will guide authorized users through the Provider Application process. At the end of training, authorized state users will be able to:

  • Identify various provider applications
  • Explain the purpose of each application type
  • Explain how provider applications are submitted within the NCTracks provider portal
  • Explain how provider applications are processed within the NCTracks operations portal

Updated Attendance Information:

Meeting link: https://gditmeetings.webex.com/gditmeetings/j.php?MTID=m7a899d0f7f9d639f890bd21c012005b2

Meeting number: 173 015 4771

Password: wcMMxUw85v5

 

 

NLI - State Refresher Training (WebEx)

Thursday, Nov. 19, 2020, 2:00 p.m. - 4:00 p.m.  

This course will guide State authorized user through searching, requesting, and understanding the Non-Live Interaction (NLI) process within NCTracks. At the end of training, authorized users will be able to: 

  • Submit an NLI request 
  • Identify NCTracks Operations Contact Center’s responsibility 
  • Identify NCTracks functional area Subject Matter Expert’s (SME) responsibility 
  • Search for NLIs within the Operations Portal

Updated Attendance Information:

Meeting link: https://gditmeetings.webex.com/gditmeetings/j.php?MTID=md2340162f8b047e0e1e7b74d59ff4cd8

Meeting number: 173 578 9665

Password: NhpxPb2Mj34

 

 

Report2web- State Refresher Training (WebEx)

Tuesday, Nov. 24, 2020, 1:00 p.m. - 3:00 p.m.  

This course provides State authorized users access to new and historical reports and files stored on the NCTracks server. At the end of this training, authorized state users will be able to: 

  • Log into Report2Web
  • Navigate through Report2Web
  • Understand versions and dates of reports
  • Search and filter
  • Review file formats
  • Open a file
  • Print and export reports

Updated Attendance Information:

Meeting link: https://gditmeetings.webex.com/gditmeetings/j.php?MTID=mb309252c783b8b52dac1b743d795fe08

Meeting number: 173 555 7253

Password: duXajP2pN49