Attention: State Operations Users March 2020 State Operations User Training Available

March 2020 State Operations User Training Available

Two instructor-led training courses for State Operations Users are available on-site in March 2020. These courses are now available for registration (see registration instructions below.

Provider Applications - State Refresher (On-site)

Thursday, March 12, 2020, 10:00 a.m. – 12:00 p.m.   

This course serves as a refresher and will walk authorized users through how to:

  • Identify various provider applications
  • Explain the purpose of each application type
  • Explain how provider applications are submitted within the NCTracks Provider Portal
  • Explain how provider applications are processed within the NCTracks Operations Portal

 

Report2Web - State Refresher Training (On-site)

Tuesday, March 17, 2020, 10:00 a.m. - 12:00 p.m.   

This course serves as a refresher and will walk authorized users through how to:

  • Log in to Report2Web (R2W)
  • Navigate through Report2Web
  • Understand versions and dates of reports
  • Search and filter
  • Review file formats
  • Open a file
  • Print and export reports

 

Registration Instructions

State Operations Users can register for courses in SkillPort. Log onto the secure NCTracks Operations Portal and click the “Other” tab to select “Learning Management System.” Once in SkillPort, select “State Operations Training” under “Catalog” and open the appropriate folder labeled "On-site.” Refer to the Quick Links on the public Operations Portal home page for detailed instructions on how to use SkillPort.