Clarification re: Reverification Letter
On July 18, 2013 CSC notified more than 15,000 providers of their requirement to verify their information on file. This is known as the Reverification Process in NCTracks. The letter provided 45 days for providers to submit verification documents through the Provider Portal. The letter stated that failure to respond to the verification requirements will result in the provider’s suspension and termination from the program.
Given that providers may have Manage Change Requests pending in the system, all suspensions and terminations related to Reverification are on hold until further notice.