New Claims and Secondary Claims Pages on Provider Portal

Two new webpages have been added to the NCTracks Provider Portal. A Claims page has been added to give providers a single location to find all of the key information regarding claims submission and processing in NCTracks. The page includes links to User Guides, Fact Sheets, Manuals, and Frequently Asked Questions, as well as links to key DMA Websites and Forms.

In addition, a sub-page was created specifically for Secondary Claims. This sub-page includes information unique to the submission and processing of secondary claims in NCTracks, including third party insurance and Medicare crossovers.

More information will be added to these new pages as it becomes available. And the original links have not been removed, in case providers are accustomed to finding the information in its previous location. However, it is hoped that aggregating the claims information into a single webpage will make it easier for providers to find answers to questions related to claims submission and processing in NCTracks.

Click on the Claims tab in the menu on the left side of the Provider Portal Home Page, or the link below, to access the new Claims and Secondary Claims webpages.