Update - NCTracks to End Paper Checks on April 1

As of April 1, 2014, NCTracks will no longer issue paper checks. (This final deadline was extended from March 4.)

Edit 00901 will pend a claim if an Electronic Funds Transfer (EFT) authorization is not on file for the provider. This edit was turned off at go live to allow paper checks to be issued to providers as an alternative method of payment when an EFT authorization was not on file. Edit 00901 will be turned back on April 1.

Providers who currently receive paper checks must complete a Manage Change Request (MCR) in the secure NCTracks Provider Portal immediately to ensure that there will be no disruption to their payments. Please be mindful that it will take between 5-10 business days for your Electronic Funds Transfer (EFT) information to pre-note and be returned to the system as a valid/active EFT account.

If a provider does not have EFT activated by the cutoff date, their claims will recycle for 45 days looking for a correct EFT authorization on the provider record. After 45 days, if no EFT authorization has been added to the provider record, the claim(s) will deny with EOB 02901 (Denied due to inactive EFT status). If an EFT authorization has been added to the provider record, the claim(s) will be released and adjudicated. Should the claim(s) deny, the provider will have to have an active EFT authorization on file prior to resubmitting the new claim (not an adjustment).

If you have already submitted a MCR to add/update your EFT information you can disregard this message.

The requirement for electronic payments was first published in the June 2009 Medicaid Bulletin with additional articles published in July, September, October, and November of 2009.