NCTracks to End Paper Checks on March 4

As of the March 4, 2014 checkwrite, NCTracks will no longer issue paper checks. Providers who currently receive paper checks must complete a Managed Change Request (MCR) in the secure NCTracks Provider Portal immediately to ensure that there will be no disruption to their payments. Please be mindful that it will take between 5-10 business days for your Electronic Funds Transfer (EFT) information to pre-note and be returned to the system as a valid/active EFT account. If you do not have your EFT setup and activated by the cutoff date, your claims will suspend for 45 days. After 45 days, the claim(s) will fail Edit 00901 and deny with EOB 2901 (Denied to inactive EFT status). Should the claim(s) deny, the provider will have to have an active EFT on file prior to resubmitting the new claim (not an adjustment).

If you've already submitted a MCR to add/update your EFT information you can disregard this message.

The requirement for electronic payments was first published in the June 2009 Medicaid Bulletin with additional articles published in July, September, October, and November of 2009.