Important 1099 Information for 2014

Note: this information pertains to the current tax year 2014. This process cannot be used to change Tax ID information for 2013 or prior years.

Providers are encouraged to verify that the Tax ID associated with their billing NPI is correct. Just because the checkwrite funds are deposited to the correct EFT account, it does not mean the payment was attributed to the correct Tax ID. In every Remittance Advice (RA) posted to the Message Center Inbox of the secure provider portal, the next to last page (immediately preceding the EOB descriptions) displays the Tax ID to which the monies have been paid for the billing NPI associated with the RA.

If the Tax ID is correct, no action is needed. If the Tax ID is not correct, two steps are required. First, the Tax ID needs to be corrected. There are a few items that providers are unable to edit or change when completing a manage change request, such as the Legal Name, SSN and EIN. In those cases, the provider should email a copy of the W-9 to nctracksprovider@nctracks.com, using secure encrypted email, or fax it to 919-851-4014. Be sure to include the NPI in the email or on the fax cover sheet. The email or fax will get routed to the Enrollment Team and they will make the update.

Second, any claims paid since January 1, 2014 must be corrected, once the update to the Tax ID has been completed. There are two ways this can be accomplished:

• Providers can void the original claims and resubmit them. Funds will be automatically recouped and repaid.

• Providers can submit a refund check along with a copy of the RA page reflecting the incorrect Tax ID information and CSC will void the claims. The check and documentation should be sent to CSC, P.O. Box 300009, Attention: Finance Department, Raleigh, NC, 27622.