NCTracks Call Center Closed for Christmas and New Year's Holidays, No Checkwrite on Dec. 28
As a reminder, NCTracks will follow the State schedule in observing the Christmas holiday. The NCTracks Call Center will be closed on Thursday, Dec. 23, Friday, Dec. 24 and Monday, Dec. 27. The NCTracks Call Center will also be closed on Friday, Dec. 31 for the New Year's holiday. (The Pharmacy Prior Approval Unit will be open holiday hours from 7:00 a.m. to 6:00 p.m. on Dec. 23, 24, 27 and 31.)
Also, in keeping with the published NCTracks checkwrite schedule, there will be no checkwrite on Dec. 28, 2021. The last checkwrite of the year is on Dec. 21, 2021 and the first checkwrite of 2022 will be on Jan. 4, 2022.
The 2021 and 2022 checkwrite schedules can be found under Quick Links on the NCTracks Providers page.