Attention: Providers NCTracks Alert - Training Classes Rescheduled Due to Inclement Weather

The following training classes are being rescheduled from January 17, 2018 to January 30th, 2018 due to inclement weather.

January 30, 2018

Prior Approval Medical (On-site) 9:30am - 12:00pm

This course will cover submitting prior approval (PA) requests to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It also will cover PA inquiry to check on the status of a PA Request. The course is being offered in-person at the CSRA facility at 2610 Wycliff Road in Raleigh. It includes hands-on training and will be limited to 45 participants.

Submitting a Professional Claim (On-site) 1:00 - 4:30pm

This course will focus on how to submit a professional claim via the NCTracks Provider Portal. At the end of training, providers will be able to enter a professional claim, save a draft claim, use the Claims Draft Search tool, submit a claim and view the results of a claim submission. The course is being offered in-person at the CSRA facility at 2610 Wycliff Road in Raleigh. It includes hands-on training and will be limited to 45 participants.