NCTracks
Attention: Hospital Providers NCTracks Producing NC Health Choice Detailed PS&R Reports as of May 1
Provider Statistical and Reimbursement (PS&R) reports accumulate statistical and payment data for hospital providers. The PS&R reports are used to help complete the annual cost reporting submitted by hospital providers participating in the N.C. Medicaid and N.C. Health Choice programs.
As of May 1, 2016, NCTracks will be producing N.C. Health Choice detailed PS&R reports. The reports are similar in format to the Medicaid detailed PS&R reports already available from NCTracks.
The reports can be requested for any 12 month time period, including prior to the implementation of NCTracks. Although the legacy system was substantially different than NCTracks, the new detailed PS&R reports are designed to provide accurate reporting of data accumulated from both systems.
The reports are easy to order. The CSRA PS&R Detailed Report Request Form, which can be found under the heading Provider Forms on the Provider Policies, Manuals, Guidelines, and Forms page of the NCTracks Provider Portal, has been modified to facilitate ordering PS&R reports for either Health Choice or Medicaid. Only one Health Choice or Medicaid report can be requested on each form. Service Dates must be limited to a twelve (12) month time period. Payment dates can be for a longer period of time.
Mail the completed form with a certified check to NCTracks, as explained on the form. There is no limit to the size of the report or the number of reports a provider can request. However, each request must be submitted on a separate form. Multiple forms can be submitted with a single certified check.
The detailed PS&R report will be generated in PDF format within one checkwrite of receiving the request and will be delivered on Password Protected CD via Federal Express to the provider correspondence address. (Signature will be required for the package.) The provider can then call the NCTracks Call Center to request the password and the Financial Team will return the call within one business day to provide the password. This approach is designed to help ensure that the report is only accessible to the provider requesting the report.
If you have any questions about the process for requesting detailed PS&R reports, please see the PS&R Frequently Asked Questions.
Note: NCTracks is also now producing N.C. Health Choice summary PS&R reports, which are delivered electronically to the provider Message Center Inbox on the secure provider portal, as explained in the August 6, 2015, announcement.