New NCTracks Feature – Enrolled Practitioner Search

On May 1, NCTracks will have a new feature on the provider portal – the Enrolled Practitioner Search. This feature will allow NCTracks providers to inquire about other providers enrolled in N.C. Medicaid and Health Choice (NCHC). The Enrolled Practitioner Search provides the capability to validate provider information for billing, attending, referring, rendering, ordering, and prescribing providers.

Search criteria include the NPI, license number, or name of the provider. The response will include the NPI, provider name, health plan(s), address, taxonomy code(s), and license number. Multiple rows will be returned for providers with more than one health plan, address, or taxonomy code.

Note: The response to the Enrolled Practitioner Search only includes individual providers who are actively enrolled in N.C. Medicaid and/or Health Choice (NCHC) on the date of inquiry. Information contained in the database is maintained by the individual provider and subject to change daily.

To access the new feature beginning May 1, click on the Enrolled Practitioner Search button on the lower left side of the NCTracks Provider Portal home page. There will also be a Job Aid available to assist providers under Quick Links on the Enrolled Practitioner Search page.