Reminder: Process to Change Office Administrator is Online

As of January 4, updates to the Office Administrator on a provider record are accomplished by completing an online Change Office Administrator Application. The online Application is available on a new Office Administrator Change Process webpage on the NCTracks Provider Portal. (See link below.) The new page is accessible from the navigation menu on the left side of the public Provider Portal home page.

This automated process replaces the previous paper form(s) used to change an Office Administrator.

For more information on the online process, including some helpful hints, a step-by-step “Change Office Administrator Application Guide� is posted under Quick Links on the new Office Administrator Change Process webpage.