Common Error with Transplant Prior Approval Requests

When submitting a Prior Approval (PA) request on the secure NCTracks Provider Portal for a transplant, make sure you select the PA Type of “Transplant� in the drop down list. A common error is selecting the PA Type of “Medical� or “Surgical�, which should not be used for a transplant prior approval request. Please select the PA Type of “Transplant� to expedite the review and disposition of transplant prior approval requests.