Guidance re: Diovan HCT 320/25

It has been brought to the attention of the N.C. Division of Medical Assistance (DMA) that there appears to be a market backorder on Diovan HCT 320/25, which is a preferred medication for N.C. Medicaid. In the meantime, providers can submit a prior approval (PA) request for the generic Diovan HCT 320/25 on the secure NCTracks Provider Portal. Pharmacies can contact the NCTracks Call Center (Pharmacy Prior Approval) for PA authorizations.