Additional Provider Training Opportunity in January 2017

An additional NCTracks provider training course is being offered in January 2017:

Submitting A Time Limit Override Request (WebEx)

  • Tuesday, January 31, 2017 - 9:00am to 11:00am

This course will guide authorized users through the Time Limit Override Request process using the Delay Reason Code (DRC), which will be available on February 5 to providers on the claim transactions using the NCTracks Provider Portal.

At the end of this training the user will be able to:

  • Indicate Time Limit Override request using the Delay Reason field on a claim.
  • Explain the Delay Reason Code
  • Attach an Explanation of Benefits (EOB) document to a claim
  • Submit a claim

This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.

For additional information about provider training opportunities in January and instructions for how to register, refer to the January 9 training announcement.