Upcoming Provider Training for Non-Emergency Medical Transportation (NEMT) Providers

Registration is now open for Non-Emergency Medical Transportation (NEMT) providers to attend instructor-led training that will be held in August 2016. This course will review the process of submitting NEMT claims through NCTracks. The same course will be delivered at each of the sessions, so providers can attend whichever one is most convenient. Following are details on the courses, the dates and times they are being offered, and instructions for how to enroll:

Submitting a Professional NEMT Claim (WebEx)

 

Course Dates:

Monday, August 15 - 9:00 am - 12:00 pm

Monday, August 22 - 9:00 am - 12:00 pm

Thursday, August 25 - 9:00 am - 12:00 pm

Tuesday, August 30 - 9:00 am - 12:00 pm

 

At the end of this training, participants will be able to:

-Understand Claims Terminology

-Understand the Prior Approval Process

-Create a Professional Claim via NCTracks

-Save a Draft

-Use Claims Draft Search

-Submit a Claim

-View Results of a Claim Submission

-Claim Status and Claim Copy

-Resubmit a Claim

-Void Prior Claim or Replacement Prior Claims

-Understand How to Read a Remittance Advice

-Prior Authorization Inquiry

 

Training Enrollment Instructions:

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: Remote via WebEx.  Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.

If you do not have access to Skillport, complete the following:

To attend any of the sessions listed above, log into the WebEx and dial into the conference call by following the instructions below on the dates and times of the class. The WebEx will be limited to 115 participants per class. (It is recommended to start the log in process at least 15 minutes prior to the meeting.)

•Follow this link or copy and paste into your computer browser: https://www.teleconference.att.com/servlet/AWMlogin?brand=cscglobal

•Enter Meeting Number: 8885674484

•Enter Access Code: 6819035

•Enter your email address

•Enter your first and last name

•Click “Submit”

•Join the meeting as a “Participant”

 

If unable to join the WebEx session, providers have the option to listen to the session by following these steps:

•Dial 1-888-567-4484 using a telephone

•Enter Access Code 6819035#

•Follow the prompts to join the call as a “Participant”