Upcoming Provider Training in June 2015

Tuesday, June 9 - 9:30 a.m. to 12:00 p.m. - Prior Approval – Institutional

This course will cover submitting Prior Approval (PA) Requests with a focus on Nursing Facilities, to help ensure compliance with Medicaid clinical coverage policy and medical necessity. It will also cover Prior Approval inquiry to check on the status of the PA Request.  The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.
 

Tuesday, June 9 - 1:00-4:00 p.m.  - Submitting an Institutional Claim

This course will focus on how to submit an Institutional Claim via the NCTracks Provider Portal with emphasis on Long Term Care and Secondary Claims.  At the end of training, providers will be able to enter an Institutional claim, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.  The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.

 

Thursday, June 18 - 9:00 a.m. to 11:00 a.m. - Recipient Eligibility Verification

In this training providers learn to use the Eligibility Verification System (EVS), which provides information regarding a recipient's eligibility for services in real time. At the end of training, providers will be able to submit an Individual Recipient Eligibility Inquiry, submit a Batch Eligibility Inquiry, and view an Eligibility Response. This course will be taught at the CSC facility in Raleigh. The course includes hands-on training and will be limited to 45 participants.

 

Tuesday, June 23 - 9:30 a.m. to 12:00 p.m. - Prior Approval – Pharmacy

This course will show participants how to submit and inquire about Pharmacy Prior Approval (PA) Requests on the NCTracks Provider Portal. It will also cover Prior Approval Inquiry to check on the status of the Pharmacy PA Request.  The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.
 

 

Training Enrollment Instructions:

Providers can register for these courses in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The courses can be found in the sub-folder labeled ILTs: On-site, listed by topic.  Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.