NCTracks
Registration Open for Managed Care Referrals and Overrides Course on August 21
Registration is now open for an instructor-led training course for providers that will be held on August 21. The course is being offered in-person at the CSC facility in Raleigh. It includes hands-on training and will be limited to 45 participants.
Following are details on the course, the date and time it is being offered, and instructions for how to enroll:
Thursday, August 21 - 1:00 p.m. to 2:30 p.m. - Managed Care Referrals and Overrides
This course shows authorized users how to submit Managed Care Referrals and inquire about Managed Care Referrals and Overrides. At the end of training, the user will be able to submit Managed Care Referrals and conduct inquiries about Managed Care Referrals and Overrides using the secure NCTracks Provider Portal.
Providers can register for the course in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The course can be found in the sub-folder labeled ILTs: On-site. (Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort.)