Additional DPH Provider Training July 30

Thursday, July 30 - 9:30 a.m. to 12:00 p.m.  - Submitting a Claim/Recipient Eligibility Verification DPH ITP (WebEx)

This course will cover how to submit a Professional (1500/837P) claim within the NCTracks system with an emphasis on claim level adjustments. This course will also shows authorized users how to use the Eligibility Verification System (EVS), which provides information regarding a recipient's eligibility for services in real time. At the end of training, participants will be able to create a Professional claim via the NCTracks web portal, save a Draft claim, use the Claims Draft Search tool, submit a claim, and view the results of a claim submission.  Providers will also be able to submit an Individual Recipient Eligibility Inquiry, submit a Batch Eligibility Inquiry, and view an Eligibility Response. This course is taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection.  The WebEx will be limited to 115 participants.

Training Enrollment Instructions:

Providers can register for the course in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The course can be found in the sub-folder labeled ILTs: Remote via WebEx.  Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.