NCTracks
COVID-19 Provider Update
Provider Update is a regular communication to Medicaid and NC Health Choice providers to share statewide COVID-19 announcements and information. Please look for future updates to arrive through NCTracks.
PRESS RELEASES since the last update include:
- (Governor’s Office) North Carolina Introduces COVID-19 County Alert System
- (NC DHHS) NCDHHS Reports Highest One-Day Increase of COVID-19 Positive Tests; More than 4,000 Cases Reported
- (NC DHHS) NCDHHS Expands Demographic Data for COVID-19 Cases; Change in CDC Definition to Cause Increase in Hospitalizations Reported on November 13
- (NC DHHS) NC Medicaid Issues Request for Applications for Medicaid Managed Care Behavioral Health and I/DD Tailored Plans
- (NC DHHS) NCDHHS Joins Nationwide Observance of National Rural Health Day on Nov. 19
- (NC DHHS) North Carolina Joins CDC Efforts for Comprehensive Suicide Prevention and Better Surveillance of Nonfatal Firearm Injuries in Emergency Rooms
- (Governor’s Office) NCDHHS and Livingstone College Launch Program to Help Churches and Nonprofits Address Food Insecurity in Communities Disproportionately Harmed by COVID-19
NEW resources since the last update include:
- NEW social media graphics for Safer Social Gatherings added to the Social Media Toolkit
- Two (2) NEW contact tracing resources:
- “What is Contact Tracing?” Infographic (English and Spanish) shows a simplified process flow for the steps in contact tracing. The infographic walks through an example scenario to show the steps taken for both positive and negative COVID-19 test results.
- Contact Tracing Next Steps After Testing Flyer (English and Spanish) helps individuals learn what to expect next if they test positive and are contacted by the COVID-19 Community Team to document where they have been and the people they have been in contact with.
- NEW flyers “Get Behind the Mask and Download SlowCOVIDNC”
- NEW Spanish social media graphics added to Safer Social Gatherings
- NEW Spanish flyers for safer Thanksgiving and Black Friday shopping have been added in guidance and on the safer social gatherings page
- Celebrating Thanksgiving Safely Flyer (Spanish)
- Safer Black Friday Shopping Flyer (Spanish)
- NEW testing social media graphics
- NEW Resources for Places of Worship and Faith Communities
UPDATED guidance since the last update include:
- NEW Guidance in K-12 schools - Celebrating Safely: Tips for the Holidays
- Updated Interim Guidance for Long-term Care Facility Reporting of Antigen Test Results
- Updated Celebrating Safely: Tips for the Holidays (Spanish)
- NEW Long-Term Care Guidance NCDHHS Holiday Guidance for Residents, Staff and Visitors of Residential Care Settings
UPDATED reports since the last update include:
- COVID-19 Clusters in North Carolina Report
- Outbreaks and Clusters Reports
- Patients Presumed to be Recovered Report
- Risk Factors for Severe Illness Report
- CLI Surveillance Report
NEW EVENTS ADDED to the community testing events page
UPDATED Contact Tracing numbers