COVID-19 Provider Update

Provider Update is a regular communication to Medicaid and NC Health Choice providers to share statewide COVID-19 announcements and information. Please look for future updates to arrive through NCTracks.

PRESS RELEASES since the last update include:

• NCDHHS Releases New Guidance for Thanksgiving Celebrations, Black Friday Shopping
• NC Medicaid Launches Enrollment Website for Medicaid Managed Care
• (Governor’s Office) North Carolina Lowers Indoor Gathering Limit to 10 to Slow Spread of COVID-19 
• NCDHHS Offers Spanish Translation and Improved Online Applications for Medicaid and Food and Nutrition Services 

NEW resources since the last update include:

• NEW NCDHHS Safer Holiday Breaks Flyer
• NEW fact sheet: Steps to Take After Testing (available in English and Spanish)
• NEW digital banners and social media stories (Whatever Your Reason) in English and Spanish

UPDATED guidance since the last update include:

• NEW NCDHHS Interim Guidance for Ski Lodges
• NEW NCDHHS Guidance for Institutions of Higher Education on How to Prepare for End of Semester
• NEW NCDHHS Interim Guidance for Drive-Ins
• NEW Guidelines for Get-Togethers
• Updated Guidance for Maternal Health and Pregnancy
• Updated Spanish EO 176 and FAQs

Updated K-12 Schools Documents

• StrongSchoolsNC: Public Health Toolkit - K-12
• Key Updates Summary
• What Are We Learning About COVID-19 and Children?
• Reference Guide for Suspected, Presumptive, or Confirmed Cases of COVID-19 (K-12)
• StrongSchoolsNC Infection Control and PPE Guidance (K-12)
• Considerations For COVID-19 Testing of Adults and Children Who Work at or Attend a K-12 School
• Frequently Asked Questions 

UPDATED reports since the last update include:

• COVID-19 Clusters in North Carolina Report
• Outbreaks and Clusters Reports
• Patients Presumed to be Recovered Report
• Risk Factors for Severe Illness Report
• CLI Surveillance Report

NEW EVENTS ADDED to the community testing events page

UPDATED Contact Tracing numbers