Annual Provider Survey Deadline Extended

The NCTracks Annual Provider Survey for 2020 was originally scheduled to close next Monday, June 15, however, the deadline has been extended to allow those who have not yet taken it to do so. The new deadline to take the survey is Monday, June 22, 2020.

Thank you to those who have already taken the survey and we encourage those who have not yet taken it to do so now - it is newly designed to take less than 10 minutes to complete.

The survey focuses on the aspects of NCTracks that involve direct customer interaction, such as the Call Center, Provider Relations, Training and Communications, as well as Functional Areas, such as Pharmacy Prior Approval and Provider Enrollment. Unless otherwise noted, the time period for which this survey applies is from July 1, 2019 to present. The survey is anonymous unless you choose to identify yourself and is authorized by the NC Department of Health and Human Services (DHHS).

We appreciate your participation as we strive to continue to improve our service to providers. Your feedback is valuable to us! Click here to start the survey now.