Contracting Deadline Nov. 15, 2019 and Long-Term Services and Support Virtual Office Hours

Long-Term Services and Supports Virtual Office Hours on Tuesday, Oct. 15, 2019

Virtual Office Hours sessions offer an interactive format for providers to have their questions answered. Providers are encouraged to submit questions in advance to Medicaid.virtualofficehours@dhhs.nc.gov for discussion during Virtual Office Hours. For more information and to register, visit: https://medicaid.ncdhhs.gov/virtual-office-hours

Upcoming session: Provider reviews, audits and investigations in Medicaid Managed Care, Tuesday, Nov. 12, 2019, from 12-1 p.m. Please click on the link above for more information and to register.

Provider Playbook Resources

The Provider Playbook has the latest information, tools and other resources to help providers and patients smoothly transition to Medicaid Managed Care. Resources include:

  • Beneficiary enrollment and outreach materials;
  • Fact sheets and guides;
  • Provider questions and answers;
  • Training course webinar recordings and presentations; and
  • Virtual office hours presentations and questions and answers.

Contracting Deadline Nov. 15, 2019

For inclusion in auto-enrollment, provider contracts must be signed and mailed to health plans no later than Nov. 15, 2019. More information is available at: https://medicaid.ncdhhs.gov/providers/provider-contracting-health-plans