Attention: NEMT Providers Update on Claim Denials for Family Planning Medicaid

Non-Emergency Medical Transportation (NEMT) claims for beneficiaries under the “Be Smart” Family Planning Medicaid, listed as MAFDN eligibility category in NCTracks were previously denying. This issue was resolved on March 19, 2018, and the system is now correctly processing these claims per policy guidelines. Providers are required to resubmit the denied claims in order to process and pay.