Hurricane Florence Inclement Weather and Call Center

Governor Cooper has declared a state of emergency for North Carolina in anticipation of potential severe weather caused by the approach of Hurricane Florence. See the NC declaration of a state of emergency here.

Due to inclement weather, you may experience hold time longer than normal for the NCTracks Call Center. Providers are encouraged to use the NCTracks portal at www.nctracks.nc.gov or the Automated Voice Response System at 1-800-723-4337.