Resolved: North Carolina Medical Board Licenses Issued Since April 1 Receiving NCTracks Error Message

North Carolina Medical Board (NCMB) licenses issued since April 2017 were not updating in NCTracks. The following error message was received when entering medical license information: “The license number you provided is invalid for license type […]�...

This issue has been resolved. In order for users to move forward through the application (excluding re-verification applications) process, users will need to delete saved drafts.