Attention: Pharmacy Providers and Prescribers Pharmacy PA Issues on Provider Portal Resolved

Two pharmacy prior approval (PA) issues related to the provider portal have been resolved:

 

BELSOMRA, ZOLPIMIST, ZOLPIDEM SL, TEMAZEPAM Not Displaying Questions

The following drugs were not displaying clinical criteria questions on the NCTracks provider portal: Belsomra, Zolpimist, Zolpidem SL, and Temazepam (preferred strengths 15mg and 30mg capsule). PA requests entered on the portal for these medications can now be accepted.
 

 
CRESTOR, ZETIA, METHADOSE Missing From Drop Down Menu
The following drugs were not available on the Pharmacy PA drop down menus: Crestor, Zetia, and Methadose.

Crestor and Zetia are now available in the Cholesterol Lowering Agents drop down menu.

Methadose is now available in the Long Acting Narcotic Analgesic Pharmacy PA drop down menu.