Attention: Dental Providers Helpful Hints For Dental Prior Approval And Claims Submission

A new instructor-led training course for Dental Providers will be offered on April 28, 2017. This course will be taught via WebEx and can be attended remotely from any location with a telephone, computer and internet connection. The WebEx will be limited to 115 participants.

Following is more information about the course, when it will be offered, and instructions for how to enroll:

 

Helpful Hints For Dental Prior Approval And Claims Submission (WebEx)

  • Friday, April 28, 2017 – 1:00 p.m. to 3:00 p.m.

Note: Additional training dates for this class will be announced once they are scheduled.

Course Description

In this training users are provided with information on helpful hints for dental prior approval and claims submission.

At the end of the course users will be able to:

  • Identify the three (3) methods of Prior Approval submission.
  • Identify how to upload documents when submitting Prior Approval via NCTracks or to an existing Prior Approval.
  • Identify the most common errors when completing the American Dental Association form.
  • Identify common errors that require requests for Prior Approval additional information.
  • Identify the common mistakes when submitting claims.

Registration

Providers can register for this course in SkillPort, the NCTracks Learning Management System. Logon to the secure NCTracks Provider Portal and click Provider Training to access SkillPort. Open the folder labeled Provider Computer-Based Training (CBT) and Instructor Led Training (ILT). The course can be found in the sub-folder labeled ILTs: Remote via WebEx.

Refer to the Provider Training page of the public Provider Portal for specific instructions on how to use SkillPort. The Provider Training page also includes a quick reference regarding Java, which is required for the use of SkillPort.