ICD-10 Help Kit

A new ICD-10 Help Kit has been posted under the Quick Links on the ICD-10 page of the NCTracks provider portal. (See link below.) The kit consolidates a lot of the key information regarding ICD-10 that has been published on NCTracks over the last several months. Included is guidance regarding claim submission (batch submission of electronic claims and provider portal entry), prior approval, frequently asked questions, and how to get assistance. Plus, the kit includes a new section outlining the Edits and EOBs that providers are likely to encounter with the implementation of ICD-10.

Providers are encouraged to review the information in the Help Kit before October 1 and keep it handy following the implementation of ICD-10.