NCTracks
The NCTracks Web Portal contains information that is private and confidential.
Only users of legal age or with parental consent authorized by the North Carolina Medicaid Management Information Systems (NC MMIS) may utilize or access NCTracks Web Portal for approved purposes. Any unauthorized use, inappropriate use, or disclosure of this system or any information contained therein is prohibited and may result in revocation of access and/or legal action. If you are not an authorized individual, this private and confidential information is not intended for you. If you are not authorized to access this content, please click 'Cancel'.
NC MMIS retains the right to monitor, record, distribute, or review any user's electronic activity, files, data, or messages. Any evidence of illegal or actionable activity may be disclosed to law enforcement officials.
By continuing, you agree that you are authorized to access confidential eligibility, enrollment and other health insurance coverage information. Please read more in our Legal and Privacy Policy pages.
All users are required to have an NCID to log in to their secure area. An NCID does not grant access to all secure areas. Access to a specified secure area is allowed per the user access rights granted by NCDHHS (State users) or the provider's Office Administrator. Recipient NCIDs does not require additional rights to access Recipient portal.
To create/update NCID record, use the appropriate link as per your NCID type.
Important Announcement
The NCTracks login page is now replaced with the login page of the NCID System , which belongs to the State of North Carolina Department of Information Technology. Once you click the button below, you will be routed to the NCID System. You will have to provide your username and password on the NCID System. If you are a newly provisioned (or a Recipient) user to NCTracks, you will be redirected to setup your MFA preferences. If you are an existing MFA user, the login process will trigger MFA for you. Once you are done with authentication on the State NCID System, you will be redirected automatically to the NCTracks Secure Portal. If you have any issues during login and/or MFA, please reach out to the DIT helpdesk @ 919-754-6000 or 800-722-3946.
